Subject Areas: Human Resources  |  Safety  | Medical  | Finance & Accounting | Sales  |  Marketing  |  IT  |  Customer Service  | Quality | Inventory | Environmental  |  Education   | Nonprofits  |  Administrative Professionals | Women's Leadership  | Real Estate  | Healthcare | Accounting
	Human Resources
	New DOL Rules for Wellness Programs: What's Legal and What's Not (presented April 30, 2008) Changing Behavior that Destroys Productivity: Solutions for Your Supervisors (presented April 29, 2008) Keys to Dealing with Alcohol Abuse in The Workplace (presented April 22, 2008) Workplace Dress Codes: Policy Guidelines and How to Enforce Them (presented April 10, 2008) Why Great People Jump Ship – and What You Can Do to Keep Them (presented April 3, 2008) EEOC Targets Retaliation Claims: What You Can Do To Protect Yourself (presented March 5, 2008) Motivate Without Money: Become the Manager Everyone Wants to Work For (presented March 4, 2008) Stopping FMLA Abuse: How to Fight Back and Win (presented February 20, 2008) Stop Hiring Losers: How to Read People Like a Book (presented February 7, 2008) The Employee Handbook in 2008: What’s Required? What You Should Eliminate (presented February 6, 2008) Handling Difficult Conversations: Keys to Stopping Bad Behavior (presented January 23, 2008) Employment Law 101: The Dumbest Mistakes Supervisors Make (presented January 9, 2008) Why Performance Reviews Fail - and What Supervisors Can Do to Change That (presented December 12, 2007) How to Conduct a Workplace Investigation – and Not Screw Up  (presented December 4, 2007) EEOC Investigations: Get the Facts, Avoid Legal Liabilities  (presented November 14, 2007) 6 Dumb Ways to Kill Employee Morale - And 6 Great Ways to Improve It  (presented November 8, 2007) Preventing Inappropriate (and Illegal) Internet and Email Usage  (presented October 26, 2007) Handling Difficult Workplace Situations: Effective Techniques to Resolve Conflict  (presented September 27, 2007) Branding Your Company to Attract and Retain Millennials  (presented September 25, 2007) Managing Employees from Hell: Discipline That Gets Results  (presented September 14, 2007) The New Rules of Online Recruiting: It's Not What You Think!  (presented August 28, 2007) Turning Your Good Managers into Great Leaders  (presented August 16, 2007) Workplace Romance in 2007: Policies and Guidance You Need to Know  (presented July 31, 2007) The 6 Biggest Screw-Ups New Supervisors Make - and How to Prevent Them  (presented July 17, 2007) Stopping Difficult People from Sucking the Life Out of Your Organization  (presented July 11, 2007) Handling Difficult Conversations: What Your Supervisors Need to Know  (presented June 21, 2007) Why New Hires Leave & How to Stop This HR Headache  (presented June 19, 2007) FLSA Overtime Rules: Who Qualifies - and How to Calculate  (presented June 13, 2007) Workplace Dress Codes: Policy Guidelines and How to Enforce Them  (presented May 22, 2007) Changing Employee Behavior: Performance Reviews that Work  (presented May 17, 2007) Proving the Value of HR: How and Why to Measure ROI  (presented April 12, 2007) Conflict Management: What Supervisors Need to Know  (presented April 10, 2007) Recruiting Superstars: Weed out the Duds; Hire More A-Players  (presented March 22, 2007) Never be Blindsided Again: Creating a Culture Where People Speak-Up  (presented March 20, 2007) 6 Dumb Ways to Kill Employee Morale – and 6 Great Ways to Improve It  (presented February 14, 2007) FMLA Guidelines for Managers: What They Should and Shouldn’t Do  (presented January 18, 2007) Why Good Managers Hire Bad People - and What You Can Do to Avoid This  (presented December 13, 2006) The Employee Handbook in 2007: What's Required? What You Should Eliminate  (presented December 7, 2006) Crushing Negative Attitudes in the Workplace in the Workplace  (presented November 7, 2006) Guaranteeing the Success of New Employees  (presented October 10, 2006) Turning Good Employees into Great Managers  (presented September 14, 2006) Why Good People Jump Ship - and What You Can Do to Keep Them  (presented August 30, 2006) Exempt vs. Nonexempt: The Most Common Overtime Traps - and How to Avoid Them  (presented July 26, 2006) Firing without Fear: What Supervisors Need to Know  (presented June 14, 2006) Resolving Employee Complaints: What Supervisors Should and Shouldn't Do  (presented May 18, 2006) Stopping Difficult Employees from Sucking the Life Out of Your Organization  (presented April 19, 2006) Why Stupid People Get Hired - and What You Can Do to Avoid This (presented March 23, 2006) FMLA Abuse: Fight Back and Win (presented February 23, 2006) Changing Employee Behavior: Performance Reviews that Work (presented January 18, 2006) Leadership Skills for Supervisors: Maximizing Employee Performances (presented December 13, 2005) Succeeding as a New Supervisor: Training Your Future Superstars (presented November 8, 2005) Identity Theft: What HR Must Do to Protect Sensitive Information (presented October 12, 2005) Changing Behavior that Destroys Productivity: Solutions for Your Supervisors (presented September 13, 2005) Exempt vs. Nonexempt: FLSA Overtime Guidelines You Need to Know (presented August 16, 2005) Avoiding the Deadliest Interviewer Errors: What Your Supervisors Need to Know (presented July 21, 2005) Firing without Fear: What Your Supervisors Need to Know (presented June 23, 2005) HIPAA Electronic Security and the HR Department: What You Need to Do Today (presented May 26, 2005) Confronting - and Changing - Bad Behavior: What Your Supervisors Need to Know (presented April 29, 2005) FMLA Guidelines for Supervisors: What They Should and Shouldn't Do (presented March 3, 2005) Handling Difficult Conversations with Employees: What Supervisors Need to Know (presented January 20, 2005) Why Performance Reviews Fail - and What Supervisors Can Do to Change That (presented December 14, 2004) Overtime Regulations and the FLSA: What You Need to Know Today (presented November 9, 2004) Dealing With Difficult People: What Supervisors Need to Know  (presented October 13, 2004) Preventing and Handling Sexual Harassment: What Supervisors Should and Shouldn't Do  (presented September 13, 2004) Interviewing Do's and Don'ts: What Your Supervisors Need to Know  (presented August 18, 2004) Turning Good Managers Into Great Leaders  (presented July 28, 2004) Disciplining Difficult Employees: What Supervisors Should and Shouldn't Do  (presented June 23, 2004) FMLA Do's and Don'ts: What Your Supervisors Need to Know  (presented May 26, 2004) Solutions for Dealing With Difficult People  (presented May 25, 2004) Overcoming Workplace Conflict: Managing and Motivating Different Generations  (presented April 21, 2004) Changing Employee Behavior: Performance Management That Works  (presented March 24, 2004) HIPAA Privacy and the HR Department: What Has to Change? What Can Stay the Same?  (presented March 3, 2004) Eliminating Unacceptable Behavior: What Supervisors Need to Know  (presented January 20, 2004) Avoiding ADA Liability: What Supervisors Need to Know Now  (presented November 6, 2003) Avoiding FLSA Liability: Now and After the Proposed Regulations  (presented October 9, 2003) Managing Difficult People: How to Get Along and Get Results  (presented September 9, 2003) HIPAA Privacy and the HR Department: What Has To Change? What Can Stay The Same?  (presented August 13, 2003) Critical Issues under the FMLA  (presented July 16, 2003) Confronting - and Changing - Bad Behavior: What Supervisors Need to Know (presented June 12, 2003) Avoiding Lawsuits and Hiring Disasters: Implementing a Legal, Effective Reference Program (presented May 22, 2003) 10 Keys to Military Leave (presented April 16, 2003) Effective RIF Management (presented March 19, 2003) Firing Without Fear (presented February 18, 2003) Critical Issues under the Fair Labor Standards Act (presented January 30, 2003) An Emotionally Intelligent Approach for Improving Organizational Effectiveness (presented January 21, 2003) Harassment: Legally Effective Policies and Investigations (presented December 19, 2002) Critical Issues under the FMLA (presented November 13, 2002) Critical Issues under the ADA (presented September 18, 2002) Critical Issues under the FLSA (presented August 7, 2002) back to top
	Safety
	Hazard Recognition Webinar: Keys to Stop Injuries & Accidents in the Workplace  (presented April 8, 2008) 7 Biggest New Safety Manager Sins - and How to Avoid Them (presented March 12, 2008) Accident Investigations and the Law: What's Required? What Can Hurt You? (presented February 14, 2008) Reenergize Your Safety Committee: World-Class Practices for an Injury-Free Workplace (presented January 16, 2008) Disciplining Unsafe Employees: What Supervisors Should & Shouldn't Do (presented December 12, 2007) Six Sigma for World-Class Safety: Reduce Injuries, Motivate Employees (presented November 7, 2007) Crisis Communications: Preparing Your Workplace for the Unexpected (presented October 9, 2007) People-Based Safety: New Scott Geller Leadership Audio Conference (presented September 13, 2007) Terminating Unsafe Employees: What Supervisors Need to Know (presented August 7, 2007) Flu Pandemic in the Workplace: How You Can Prepare (presented July 12, 2007) Taking the Fear Out of Incident Reporting (presented June 14, 2007) Preventing Injuries: How to Get Employee Support for Your Safety Program (presented May 15, 2007) Why Older Workers Get Injured in the Workplace - and What You Can do to Prevent It (presented April 11, 2007) Lockout/Tagout Guidelines: Stop Serious Injury in Your Workplace Today (presented March 15, 2007) Stop Risking the Safety of Your Employees: 12 Proven Machine Safeguarding Strategies (presented February 16, 2007) Proven Electrical Safety Solutions: Stop Injuries, Stay in Compliance (presented February 16, 2007) Conducting Accident Investigations: Keys to Preventing Legal Liability (presented February 14, 2007) Turning Complacent Employees into Safety Champions: What Supervisors Can Do (presented January 18, 2007) Guaranteeing the Safety of Off-site Employees  (presented December 13, 2006) How Today’s Best Safety Leaders Stop Workplace Injuries  (presented December 11, 2006) Attention Grabbing Safety Training that Your Employees Won't Forget  (presented November 17, 2006) Safety & Your Spanish Speaking Workforce: Overcoming Barriers  (presented October 17, 2006) Preventing Slips-and-Fall Claims: Both Real & Fake  (presented October 16, 2006) Confronting & Changing Unsafe Behavior: New Scott Geller Safety Audio Conference  (presented September 21, 2006) Mold Claims on the Rise: Steps to Minimize Legal & Health Risks (presented August 10, 2006) Guarding Against Workers Compensation Claims: Proven Techniques for an Injury-Free Workplace  (presented July 13, 2006) Dealing with Difficult People: What Safety Supervisors Need to Know  (presented June 7, 2006) Safety Incentives: What Works and What Doesn't  (presented May 11, 2006) Prevent Stupid Injuries: 3 Keys to a World Class Safety Program  (presented April 6, 2006) Accident Investigations and the Law: What You Should and Shouldn't Do  (presented March 10, 2006) People-Based Safety: A Better Way to Prevent Injuries  (presented February 9, 2006) Stopping Everyday Injuries In Your Workplace  (presented January 5, 2006) OSHA Recordkeeping Requirements: Guaranteeing Supervisor Compliance  (presented November 22, 2005) Getting Employees to Make Safer Decisions: What Is and Isn't Working Today  (presented October 25, 2005) Preventing Injuries: Scott Geller's New People-Based Safety Approach  (presented September 29, 2005) The Real Mold Issue: What's Your Facility's Risk?  (presented August 23, 2005) Eliminating Stress-Related Accidents, Injuries and Incidents  (presented July 26, 2005) Lower Workers' Compensation Costs with Innovative Return-to-Work Programs  (presented June 28, 2005) Guaranteeing the Success of Your Safety Committee  (presented June 2, 2005) Reduce Absenteeism: Proven Ways to Prevent Musculoskeletal Disorders  (presented May 5, 2005) Decreasing Risky Behaviors among Difficult Employees: What Supervisors Need to Know  (presented April 6, 2005) 10 Keys to Lowering Workers' Compensation Costs  (presented March 8, 2005) Accident Investigations and the Law: What You Should and Shouldn't Do  (presented February 8, 2005) Safety Incentives: What Works and What Doesn't  (presented January 11, 2005) Stopping Risky Behavior: Job Safety Analysis in 3 Simple Steps  (presented December 2, 2004) OSHA Recordkeeping: Avoid Fines for Workplace Injury and Illness  (presented November 4, 2004) Safety Committees: Keys to Reducing Workers' Comp Costs  (presented September 15, 2004) Safety Leadership for an Injury-Free Workplace  (presented August 31, 2004) HAZCOM: Complying With OSHA's Trickiest Rule  (presented July 29, 2004) Safety IQ: A New Approach to Creating a Safer Workplace  (presented June 24, 2004) Legally Effective Accident Investigations  (presented May 20, 2004) Changing Unsafe Behavior: Motivating Employees to Create an Injury-Free Workplace  (presented April  22, 2004) Avoiding the Top 10 OSHA Violations  (presented March 26, 2004) Confronting - and Changing - At-Risk Behavior: Managing the Human Dynamics  (presented February 26, 2004) Preventing Musculoskeletal Disorders: What Is and Isn't Working  (presented January 22, 2004) Guaranteeing the Success of Safety Committees  (presented December 18, 2003) Building an Injury-Free Workplace with Superior Safety Leadership  (presented November 13, 2003) Incident Investigations: Stop Blaming and Fix the Problem  (presented October  16, 2003) Contractor Safety: Guarding Against OSHA Lawsuits and OSHA Fines  (presented September 17, 2003) Lower Workers' Compensation Costs with Innovative Return-to-Work Programs  (presented August 21, 2003) Creating an Injury-Free Workplace: The Latest in Changing Worker Behavior  (presented July 24, 2003) Preventing Unsafe Attitudes from Killing Your Safety Program  (presented June 19, 2003) Driving Down Your Costs by Managing Risk, Not Safety  (presented May 22, 2003) Enhancing Supervisor Effectiveness in Safety  (presented April 30, 2003) Slip-and-Fall Claims: The Latest in Prevention  (presented March 25, 2003) Innovative Strategies for Successfully Reducing Sprains and Strains  (presented February 27, 2003) Safety Leadership for an Injury-Free Workplace (presented February 20, 2003) Insider Secrets to Staying Under OSHA's Recordkeeping Radar (presented January 16, 2003) Guaranteeing the Success of Safety Committees (presented December 10, 2002) Ergonomic Programs that are Legally Effective and Cut Costs (presented November 12, 2002) Guarding Against OSHA's Top 10 Safety Violations (presented, October 15, 2002) Legally Effective Accident Investigations (presented September 19, 2002) Guarding Against Slip-and-Fall Claims: Both Real and Fake (presented August 8, 2002) back to top
	Medical
	2008 CPT Code Changes: Keys to Staying Compliant and Getting Reimbursed (presented November 27, 2007) Getting Paid for Consultations: What CMS Requires Now (presented October 31, 2007) Coding Ethics: Navigating, Avoiding and Surviving Real-World Problems (presented September 25, 2007) 2008 ICD-9-CM Changes Effective Oct.1: Keys to Staying Compliant (presented August 20, 2007) ABN and Medical Necessity: Clear Up the Confusion, Avoid Unnecessary Denials (presented July 18, 2007) Underdocumenting: There's More at Stake Than Lost Revenue (presented June 20, 2007) Legal Pitfalls of Coding: What They Are and How to Avoid Them (presented May 22, 2007) Getting Modifiers Right, the First Time: Get Paid, Not Denied (presented April 25, 2007) Physician Quality Reporting Initiative Effective July 1: What You Need to Do to Prepare (presented March 13, 2007) 'Incident-to': Stay compliant and get the reimbursement you've earned (presented February 14, 2007) 2007 CPT Code Changes: Keys to Compliance and Reimbursement (presented January 4, 2007) 2007 OIG Work Plan: What The OIG Is Up To And What It Means To Coders (presented November 29, 2006) Lightning Bolt Chart Auditing: 5 Keys to Stay Compliant and Get Proper Reimbursement (presented November 2, 2006) Using Modifiers to Maximize Revenue and Minimize Denials (presented October 4,  2006) New ICD-9-CM Changes for 2007: What You Need to Know (presented August 30,  2006) Billing for Nursing Facility Physician Visits: Everything Coders Need to Know (presented June 30,  2006) Bundling Do's and Don'ts: Keys to Getting Paid and Avoiding Denials (presented May 24,  2006) "Incident-to" Do’s and Don’ts: Get the Money You Deserve (presented April 27,  2006) Maximize Profitability: Conducting and Reporting an ICD-9-CM Coding Audit (presented March 15,  2006) Boost Collections: Proven Tactics to Get Your Practice More Money  (presented February 8, 2006) Legal Issues for Coders in 2006: What You Need to Know Now  (presented January 5, 2006) CPT Code Changes for 2006: Tips and Tricks to Get More Money  (presented November 30, 2005) New 2006 OIG Work Plan: Everything Coders Need to Know  (presented October 26, 2005) Medicare's Preventive Services: Everything Coders Need to Know  (presented September 29, 2005) New ICD-9-CM Changes for 2006: What You Need to Know  (presented August 25, 2005) Simplifying Modifiers 25 & 59: More Money and Fewer Denials  (presented July 27, 2005) Inside Tips to successfully use Advanced Beneficiary Notice  (presented June 29, 2005) "Incident-to" Do's and Don'ts: Get the Money You Deserve  (presented May 25, 2005) Knowledge is Key to Getting Paid: E/M Tips and Tricks  (presented April 20, 2005) New Welcome to Medicare Exam: Be Prepared and Get Paid (presented March 16, 2005) New HIPAA Security Rule: Last Minute Actions to Ensure Compliance (presented February 10, 2005) CPT Code Changes for 2005: What You Need to Do Today (presented January 6, 2005) Inside Secrets to Successfully Fight Claim Denials (presented November 17, 2004) Modifier$: It'$ All About the Money (presented October 21, 2004) New ICD-9-CM Changes: What Coders Need to Know Today (presented September 20, 2004) Top Ten Tips for Writing Policies and Procedures Without Pain (presented August 12, 2004) Coding Do's and Don'ts: Keys to Getting Paid and Avoiding Audits (presented July 14, 2004) Preparing for the Certified Professional Coder (CPC) Board Exam: Insider Tips to Help You Pass (presented June 17, 2004) HCPCS Code Changes in April 2004: What You Need to Know Now (presented May 20, 2004) Fracture Coding: What You Need to Know (presented April 22, 2004) E/M Coding: Get the Money You Deserve (presented March 25, 2004) Top 10 Things You Should Know About HIPAA in 2004 (presented February 25, 2004) Knowledge is Key to Getting Paid in 2004: Modifiers 25 & 59 (presented January 27, 2004) More Money and Fewer Denials: Managing the ICD-9 Changes (presented December 2, 2003) Modifiers: It'$ All About the Money (presented June 5, 2003) Survival in the E/M Jungle (presented March 19, 2003) Successful HIPAA Compliance Made Simple (presented January 23, 2003) back to top
	Finance & Accounting
	8 Steps to Running an Efficient Payroll Department (presented April 24, 2008) Stopping Your Vendor Master File from Costing You Thousands (presented April 17, 2008) Tame Your T&E Expenses: Keys to Saving Thousands (presented April 10, 2008) Third Party Sick Pay Tax Withholding: What You Need to Know (presented March 27, 2008) Exempt vs. Nonexempt: The Most Common Overtime Traps - and How to Avoid Them (presented March 26, 2008) Unclaimed Property Compliance: Minimizing Risk (presented March 25, 2008) 1099 Update: Keys to IRS Compliance & Preventing B-Notices (presented March 13, 2008) Child Support Garnishments: Eliminate Confusion, Ensure Compliance  (presented February 19, 2008) Record Retention Do's And Don'ts: What To Save, What To Dump?   (presented February 14, 2008) Recovery Auditing Tools: Prevent Payment Errors & Improve Processes  (presented February 6, 2008) New IRS Rules for Flexible Spending Accounts: Compliance keys for 2008  (presented January 16, 2008) Form W-4: Guidelines to Ensure IRS Compliance  (presented January 15, 2008) Form I-9: How to Comply with the New Changes  (presented January 9, 2008) Releasing Cash From Receivables in 90 Days Or Less  (presented January 9, 2008) IRS Form 1042 Update: Nonresident Alien Compliance Requirements  (presented January 3, 2008) The SEC's Executive Compensation Rules: Lessons from Year 1; Tips for Year 2  (presented December 12, 2007) Tax Alert: W-2, Wage Reporting Changes You Need to Know  (presented December 11, 2007) Business Intelligence: What’s Your IQ?  (presented December 5, 2007) Internal Controls for AP: Best Practices to Ensure Compliance, Prevent Fraud  (presented November 28, 2007) Outsourcing 101: Do it Right the First Time & Every Time  (presented November 7, 2007) Year End Prep for Payroll: Stay Compliant and Prepare for 2008  (presented November 6, 2007) Better AP Processing: Tools to Reduce Paper & Improve Accuracy  (presented October 23, 2007) Manage Costs for Growth and Profitability  (presented October 11, 2007) Multi State Taxation: What Every Payroll Professional Needs To Know  (presented October 11, 2007) I-9 Employment Verification: Ensure Compliance  (presented October 9, 2007) Sales & Use Tax Guidelines: What You Need to Know Now  (presented September 26, 2007) Reducing SOX Compliance Costs With Effective Internal Controls  (presented September 12, 2007) Local Income Tax: Clear Up the Confusion to Ensure Compliance  (presented September 6, 2007) New IRS Rules for Cafeteria Plans: What's Changed, What's Legal and What's Not  (presented September 5, 2007) T&E Best Practices to Ensure IRS Compliance  (presented August 28, 2007) Your Personnel Records: What to Save - What to Dump  (presented August 16, 2007) Cash Management: Building and Fortifying a Strong Cash Flow Strategy   (presented August 15, 2007) 401(k) Plan Fees: What are the Rules? Minimize Your Risk  (presented August 9, 2007) Payroll 101: Save Time; Save Money; Stay in Compliance  (presented August 7, 2007) Form 1099 Update: Complying with IRS' Latest Round of Changes  (presented August 2, 2007) Collecting Tough Accounts: Get the Money You Deserve  (presented July 17, 2007) 25 Cures for the Health Care Cost Blues  (presented July 12, 2007) Payroll Identity Theft: Know the Risks; Secure Your Data  (presented July 10, 2007) Managing Unclaimed Property Risk  (presented June 26, 2007) New Deferred Compensation & Section 409A Rules: Ensuring IRS Compliance  (presented June 13, 2007) Third Party Sick Pay Tax Withholding: What You Need to Know  (presented June 5, 2007) Stop Duplicate Payments & Fraud: Taking Control of Your Master Vendor Files  (presented May 31, 2007) Smoking Cessation Programs: What's Working, What's Legal, and What's Not  (presented May 16, 2007) Workers' Comp: 5 New Tactics to Cut Your Claims and Costs Now  (presented May 9, 2007) Independent Contractors: Classify Properly to Avoid IRS & Other Legal Hassles  (presented May 2, 2007) Payroll Tax Update: Guidelines to Ensure Compliance  (presented May 1, 2007) Preventing Credit Card Chargebacks: (Almost) Painless Ways to Get Your Money  (presented April 26, 2007) Employee Assistance Programs: How to Maximize ROI on Wellness  (presented April 12, 2007) Attorney Client Privilege: Protecting Your Company and Yourself  (presented April 5, 2007) Fair Debt Collection Practices Act: Get Your Money & Stay Compliant  (presented March 29, 2007) Internal Controls for AP: Best Practices for SOX Compliance  (presented March 28, 2007) Guidelines for I-9 Compliance and Employment Verification  (presented March 14, 2007) Security Breaches: How to Prepare and Respond Properly  (presented March 6, 2007) T&E Compliance: Best Practices You Need to Know  (presented February 21, 2007) Payroll Cards: How to Slash Your Processing Costs  (presented February 15, 2007) HSAs in 2007: How the New Changes Impact You  (presented February 7, 2007) US DOL Audit in 2007: Are You Prepared?  (presented February 6, 2007) Collecting the Un-Collectible: Get the Money You Deserve  (presented January 18, 2007) The New EEO-1 Form: Reduce Errors and Ensure Compliance  (presented January 16, 2007) Use Tax: Clear Up the Confusion and Ensure Compliance  (presented January 11, 2007) Record Retention Dos & Don’ts: What to Save - What to Dump  (presented January 9, 2007) Payroll Recordkeeping: What You Need to Know  (presented December 14, 2006) Form 1099: Best Practices to Ensure Compliance for 2007  (presented December 6, 2006) Cost Cutting: The Big Four Areas to Focus on in 2007  (presented December 5, 2006) Year-End '06: New Developments Payroll & A/P People Must Know  (presented November 15, 2006) Wellness Programs: What's Working, What's Legal, and What's Not (presented November 14, 2006) Healthcare Transparency in Pricing and Quality: Are You Ready?  (presented November 1, 2006) Sarbanes-Oxley for Private Companies: Must Know Regs & 2007 Updates  (presented October 31, 2006) A Manager's Guide to Understanding Financial Statements  (presented October 25, 2006) Form W-4: Reduce Errors and Ensure IRS Compliance  (presented October 12, 2006) The Pension Protection Act of 2006: New 401(k) Changes You Need to Know  (presented October 11, 2006) Understanding Budgeting: What Managers Need to Know  (presented September 28, 2006) FMLA Dos and Don'ts: What Your Benefits Administrator Needs to Know  (presented September 20, 2006) Data Security and Payroll: Minimizing Your Organization's Legal Risks  (presented September 7, 2006) Sales Tax Nexus: Clear Up the Confusion and Ensure Compliance  (presented August 23, 2006) Collection Techniques: What's Working, What's Legal & What's Not  (presented August 22, 2006) Hiring Smart: How to Legally Conduct Background Checks  (presented August 16, 2006) Cash is King: Best Practices of Cash Management  (presented July 27, 2006) Ten Keys to Keep Your Succession Plan out of Legal Trouble  (presented July 20, 2006) HSAs: Clear Up the Confusion & Make Them Work for You  (presented July 18, 2006) Unclaimed Property and SOX: Must-Know Regs and Updates  (presented June 27, 2006) 401(k) Update: What You Need to Know Now  (presented June 15, 2006) Domestic Partner Benefits: What's Working, What's Legal and What's Not  (presented June 14, 2006) Credit & Collections Best Practices: Get the Money You Deserve  (presented May 23, 2006) Non-Resident Income Tax: What You Need to Know to Ensure IRS Compliance  (presented May 16, 2006) COBRA & HIPAA Portability: Must-Know Regs & Updates  (presented May 11, 2006) I-9 Forms: Reduce Errors and Ensure Compliance (presented May 3, 2006) Form 1099: Best Practices to Ensure IRS Compliance  (presented April 20, 2006) Earned Income Tax: Clear Up the Confusion and Ensure Compliance  (presented April 19, 2006) Bankruptcy Reform Act: How Changes Impact You  (presented March 28, 2006) Garnishment Guidelines: Avoid Costly Violations and Penalties  (presented March 22, 2006) Master Vendor File: Best Practices to Prevent Duplicate Payments & Fraud  (presented March 16, 2006) Understanding Cash Flow Statements: What Managers Need to Know  (presented February 28, 2006) Measuring Financial Performance: Benchmarking that Gets Results  (presented February 14, 2006) Benefits Administration: Best Practices to Ensure Compliance  (presented February 9, 2006) Improving Your Monthly Close: Best Practices You Need to Know  (presented January 18, 2006) Preventing and Detecting Fraud: What You Need to Know  (presented January 12, 2006) Deferred Compensation and Section 409A: Guidelines to Ensure IRS Compliance  (presented January 10, 2006) Record Retention Program: Tools to Control Risk  (presented December 13, 2005) P-Card Expansion: Everything You Need to Know  (presented December 8, 2005) Keep Up to Date on Fringe Benefits: Taxing and Reporting  (presented December 6, 2005) A Manager's Guide to Understanding Financial Statements  (presented November 17, 2005) Wellness Programs: What's Working, What's Legal, and What's Not  (presented November 16, 2005) Year-End '05: New Developments Payroll & A/P People Must Know  (presented November 2, 2005) Streamlined Sales Tax: It's Here - Are You Ready?  (presented October 27, 2005) T&E Compliance Basics: What You Need to Know  (presented October 20, 2005) Compensation Strategies: How to Attract & Retain the Best  (presented September 27, 2005) Internal Controls for AP: Best Practices for SOX Compliance  (presented September 21, 2005) New Roth 401(k) Plans: Guidelines to Ensure IRS Compliance  (presented September 13, 2005) Unclaimed Property & SOX Compliance: Avoid Penalties & Violations  (presented August 31, 2005) Boost Collections: Proven Tactics to Collect More Money Faster  (presented August 25, 2005) IRS' New Form 941: Guidelines to Ensure Compliance  (presented August 9, 2005) HSAs: Clear Up the Confusion & Make Them Work for You  (presented July 28, 2005) P-Cards: The Time's Ripe to Reap the Benefits  (presented June 28, 2005) New Federal Health Plan Notice Rules: What You Need to Know About HIPAA Portability and Medicare  (presented June 21, 2005) New Bankruptcy Reform Act: How to Collect More from Bankrupt Debtors  (presented June 9, 2005) Boost Collections: Proven Tactics to Keep the Money Coming In  (presented May 26, 2005) Sarbanes-Oxley for Private Companies: Must Know Regs & Updates  (presented May 17, 2005) Internet Sales & Use Tax: Clear Up the Confusion & Ensure Compliance  (presented April 20, 2005) Garnishment Guidelines: Must-Have Info to Ensure Compliance  (presented April 13, 2005) 39 Ideas to Cure the Health Care Cost Blues  (presented March 30, 2005) Form W-4: Guidelines to Ensure IRS Compliance  (presented March 17, 2005) New IRS Rollover Rules: How Changes Impact You  (presented March 15, 2005) Beating Bankruptcy Preferences: How to Keep the Money You Deserve  (presented February 16, 2005) Controlling Healthcare Costs Through Wrap Plans (presented February 16, 2005) Unclaimed Property Compliance: Minimizing Risk  (presented January 13, 2005) Check 21: Float, Fraud & Your Bottom Line  (presented January 12, 2005) Cost Cutting: What Is and Isn't Working Now  (presented December 8, 2004) T&E Compliance: What You Need to Know  (presented December 7, 2004) Taxing Fringe Benefits Properly: Must Know Regs. & Updates  (presented November 4, 2004) Boost Collections: Proactive Credit Management Tactics  (presented October 20, 2004) Year-End '04: New Developments Payroll & A/P People Must Know  (presented October 5, 2004) Controlling Soaring Healthcare Plan Costs  (presented September 30, 2004) Customer Bankruptcy: What Creditors Need to Know  (presented September 22, 2004) Prioritizing Garnishments: Applying the Rules Without the Confusion  (presented August 16, 2004) Automating Sales & Use Tax: It’s Not as Hard as You Think  (presented August 11, 2004) HSA Updates: Good News & Bad News  (presented July 20, 2004) Critical Issues of State Tax Withholding on Nonresident Services  (presented July 15, 2004) New COBRA Regulations: How the Changes Impact You  (presented July 13, 2004) Reducing Costs Now: Key Areas CFO's Should Target  (presented June 22, 2004) Sales & Use Tax Compliance: Recent Law Changes Affecting A/P  (presented June 17, 2004) New DOL Overtime Regulations: How the Changes Impact You  (presented May 25, 2004) Safer Credit Decisions: Tools to Control Risk & Secure Debt  (presented May 20, 2004) Workers’ Compensation: What’s Working for Reducing Costs  (presented May 18, 2004) Use Tax Compliance: Pay Now - or Pay More Later  (presented April 28, 2004) 401(k) Plans: What You Need to Know Now  (presented April 27, 2004) Boosting Collections Without Hurting Customer Relations  (presented March 30, 2004) Preparing for the Certified Payroll Professional (CPP) Exam With Tips and Tricks  (presented March 30, 2004) Garnishments: Complying With Federal Child Support Laws & Rules  (presented February 26, 2004) T&E Compliance: Taking Out the Guesswork  (presented February 19, 2004) Outsourcing Payroll Services: Does It Make Sense For You?  (presented January 28, 2004) Health Savings Accounts: What Does the New HSA Legislation Mean to You?  (presented January 27, 2004) Essential Year End Updates: Employment Tax and Compliance Issues  (presented January 6, 2004) Inventory Management and the Bottom Line: Enhancing Finance's Role (presented December 11, 2003) Internet Sales & Use Tax: What You Need to Know Now  (presented December 9, 2003) Payroll Updates: Must Know Information for Year End and Beyond  (presented November 18, 2003) Project Management from A-Z: Must-have Skills for Today's Business World  (presented November 17, 2003) Managing Soaring Healthcare Costs Today's Changing Environment  (presented November 12, 2003) Sarbanes-Oxley: What Private Companies Need to Know and Do Now  (presented October 22, 2003) Fringe Benefit Reporting: Clear Up Year End Misconceptions  (presented October 22, 2003) Faster, Cleaner T&E: Best Ways to Reduce Your Burden  (presented September 25, 2003) Garnishment Gray Areas: Avoiding Costly Violations and Fines  (presented September 18, 2003) Guard Your Cash From Today's Top 5 Profit Drains  (presented August 20, 2003) Avoid IRS Hassles When Dealing With Independent Contractors  (presented August 19, 2003) Is Your Cash at Risk? Manage This Growing Threat  (presented July 15, 2003) Managing Soaring Healthcare Costs: Strategies You Can Use Now (presented June 25, 2003) Taming the Dragon: Avoiding Penalties and Fines from the Earned Income Tax (presented May 29, 2003) Sales & Use Tax: Critical Issues and Updates (presented May 22, 2003) The Top 5 Profit Drains - And How to Stop Them (presented May 21, 2003) Optimizing Total Working Capital: Improve Your Balance Sheet, P&L, and Service Quality (presented April 16, 2003) Show Me the Money! Results Oriented Strategies from Pre-Sales Strategies Through Collection Procedures (presented April 9, 2003) Order-to-Cash - Making It Happen (presented March 27, 2003) The Audit Experience: How to Prepare your Treasury Department (presented March 12, 2003) Help! I've Just Been Put in Charge of Insurance (presented February 27, 2003) Defining a World Class Finance Organization (presented January 29, 2003) The Seven Habits of Highly Effective Treasury Managers (presented December 17, 2002 Preparing for Year-end Fringe Benefits Reporting and Taxation (presented November 20, 2002) Managing Soaring Healthcare Plan Costs (presented October 8, 2002) back to top
	Sales
	Prospecting by Phone: Dos and Don’ts to Sell More (presented April 10, 2008) Defusing Difficult Customers: Win them Over and Increase Profits (presented March 13, 2008) Cold Calling: What Is and Isn't Working Today  (presented February 12, 2008) Proven Checklist for Sales Success: How to Beat Goal in 2008  (presented January 10, 2008) Overcome Sales Objections: What Is and Isn't Working Today  (presented November 29, 2007) Consultative Selling: Proven Ways to Close More Profitable Deals  (presented October 25, 2007) Power Prospecting: Proven ways to Land Big Clients  (presented September 26, 2007) Getting Past the Gatekeeper: Guaranteed Strategies to Reach Top Prospects  (presented August 29, 2007) Superior Sales & Service: Proven Ways to Keep Customers and Increase Sales  (presented July 17, 2007) Sealing the Deal: 7 Ways to Become a Better Closer  (presented June 20, 2007) Voice Mail Strategies: No Nonsense Skills for Increasing Sales  (presented May 17, 2007) Filling the Pipeline: Proven Ways to Prospect More Effectively  (presented April 11 2007) Cold Calling: What Is and Isn't Working Today  (presented March 14, 2007) Consultative Selling: Crush Your Competition; Boost Your Sales  (presented February 7, 2007) Questioning Techniques: Proven Ways to Get the Deal Done Faster  (presented January 11, 2007) Essential Sales Skills: Ensure Success in the First 20 Seconds  (presented December 6, 2006) Boost Sales: Using Leverage to Increase Your Sales Success  (presented November 30, 2006) Winning More Business From Your Difficult – But Profitable – Customers  (presented October 18, 2006) Building Client Loyalty: Boosting Profits Through Retention  (presented September 12, 2006)