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    • Webinar DVD's and CD's:

      Managing Employees from Hell: Discipline That Gets Results

      Webinar Recording Price: 199.00 (U.S. Dollars)
    • SUMMARY

      Every manager has at least one difficult employee - the one who crushes the morale of all who cross their path. There are proven discipline strategies that can change people like that - creating a more productive work environment. Join us for a 60-minute webinar where you and your team will discover:

      • Why most types of discipline fail - and what works
      • How to constructively confront employees
      • How to quickly defuse bad behavior - before it spreads
      • Proven ways to decrease your discipline headaches
    • PROGRAM BENEFITS

      How often have you left work - frustrated by the behavior of one of your employees? It comes at no surprise that the actions of this employee impact the morale and productivity of co-workers, not to mention your own well being. This 60-minute program will provide you with powerful tools to stop this bad behavior, allowing you to create and maintain a more positive work environment for your entire team.

    • PROGRAM HIGHLIGHTS

      • Discipline Do's and Don'ts
        • Dealing with difficult issues - absenteeism, gossip, disloyalty
        • How to stay calm and cool in the most difficult conversations
        • Documenting employee discipline sessions: What you need to know
      • Specific Examples of What to Say - and When to Say it
        • What to say when an employee blames the problem on you
        • How to respond to "You're not being fair"
        • Words you should never use in a verbal warning
      • Stopping Bad Behavior - Today!
        • Keys to separating "performance" from "attitude"
        • Why employees don't respond to discipline - and how to change that
        • Following up: When to do it - and how
      • Live Question and Answer Sessions - Have Your Specific Questions Answered
      • Additional Inclusive Webinar Materials
        • Peer to Peer discussion immediately following the webinar
        • Access to "Supervisors are Heroes" at http://supervisorblog.pbconferences.com with certificate program, training sessions, and course related articles.
        • Invitation to join the "Supervisors are Heroes" Group on LinkedIn,http://linkd.in/wvHUfV - an excellent source to network with colleagues and speakers.
    • SPEAKER

      Pamela Jettis an internationally recognized presenter and author on developing leadership skills and improving workplace relationships. Her background includes:

      • Pamela has presented over 800 presentations to more than 135,000 people in seven countries.
      • She has worked with clientele ranging from the high-tech sector and manufacturing to women's groups and government agencies. Here is a partial list: Lockheed Martin, Allstate Insurance, Sony, The United Way and NASA.
      • She is specifically known for her programs that take participants beyond theory to hands-on application for immediate results
    • HRCI CREDIT

      This program has been approved for 1 recertification credit hour toward PHR, SPHR and GPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.

    • PROGRAM MATERIALS

      The speaker's PowerPoint presentation slides are included with your audio recording purchase. All materials are accessible through the Internet and can be downloaded as a PDF file.

    • PRICING

      $199.00 for audio conference recording (CD or DVD) and program materials.

      This is an outstanding program and therefore we offer purchasers a Money Back Guarantee. We are so confident that you will find the conference valuable that we offer a 100% money back guarantee from now until 30 days after the audio recording is shipped, making this a risk-free investment. If you should have any concerns, comments, or refund requests with this conference, please contact our customer service representatives at 800-964-6033. Audio recordings will be received approximately three weeks after the live conference.

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