- Webinar DVD's and CD's:
Set Quality Appointments in 2013: Eliminate Buyer’s Remorse Webinar Recording Price:
199.00 (U.S. Dollars)
Appointments need to stick and closed sales stay closed. What can you and your sales team do to minimize or even eliminate cancelled sales? Join us for this 60-minute program where you and your sales team will discover:
- How to finish every call
- How to walk a customer through the emotion of buying
- Avoiding the top 5 mistakes that lead to a customer "backing out"
- How to set customer expectations so they keep what they buy
This practical 60-minute, webinar will provide you and your colleagues with the tools needed to keep your closed sales closed and on the books.
- What to Say at the End of Your Visit & Calls & How to Say It
- What to say in the last 60 seconds of a sale to bulletproof the deal
- Tips to get direct & straightforward answers about a buying decision
- Excellent questions for your customer to tell you why they're buying
- Ways to Avoid the Top 5 Fatal Mistakes Made at the End of a Sale
- What factors cause buyer's remorse?
- How to measure if you're talking too much
- Role-play techniques with the customer to handle objections before they arise
- Setting Customer Expectations for Your Success
- How to handle the incumbent vendor trying to take back your business
- Tools to control the customer's view of you and your product
- Ways to show the long-term benefit of working with you
- LIVE question and answer session - Hear expert answers to all your questions on how to land major accounts.
Charles Anderson is a sales consultant, author, motivational speaker and personal coach, with close to 24 years of sales and entrepreneurship experience made over 50,000 telephone prospecting calls. President of the Selling Skills Institute, Charles has worked with hundreds of top performing salespeople and companies around the country.
- In 2002, Charles developed the Shift Thinking methodology that quickly generated record-breaking sales increases for
salespeople across the country.
- Charles has 2 successful sales books: "The Secret to Sales Greatness" (2008)
and "Opportunity Calling - The Easy Way to Set Qualified Appointments" (2010)
The speaker's PowerPoint presentation slides are included with your audio recording purchase. All materials are accessible through the Internet and can be downloaded as a PDF file.
$199.00 for audio conference recording (CD or DVD) and program materials.
This is an outstanding program and therefore we offer purchasers a Money Back Guarantee. We are so confident that you will find the conference valuable that we offer a 100% money back guarantee from now until 30 days after the audio recording is shipped, making this a risk-free investment. If you should have any concerns, comments, or refund requests with this conference, please contact our customer service representatives at 800-964-6033. Audio recordings will be received approximately three weeks after the live conference.