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Dealing with Difficult Employees: Confronting and Changing Bad Behavior

2 Week Online Instructor-Led Training

* 5 Hour Time Commitment Price: $499.00 Per Person

Our Guarantee - We take pride in designing and executing training events that help executives increase their performance. If you are not delighted with your training experience, we ensure a 100% money-back guarantee.

Article Week -

You've sat through a webinar, but now what?! Take this week to review the article we've provided and respond to how this article pertains to you, how you would have responded differently to the situation or how you think it can help you in your every day work environment.

Day 1: Kick Off With Live Webinar

1 PM - 2 PM (eastern time)

Bad employee behavior can destroy productivity, decrease employee morale and suck the life out of you as a manager. How can you effectively handle dealing with power struggles, inflated egos & dreaded conversations while still maintaining your composure?

  • How to effectively handle the excuses you hear every day
  • Creating an environment of mutual respect-specific strategies that work
  • Proven tactics to keep your cool during heated discussions
  • Communication skills that help you deal with difficult employees positively
  • Best known approaches to help solve problems promptly and accurately
  • Tips for forging effective partnerships with your employees

Activity Week -

Step away from the classroom and use what you've learned! All students go back to their workplace, apply their new learning - and report back on the outcome. The experience allows you to understand what you've done well - and where you may still have questions for the expert instructor.

Day 9: Review Day

1 PM - 2 PM (eastern time)

Come back for a discussion with the expert instructor and your fellow classmates to discuss everyone's responses to the article. Build on what you've learned during the first webinar, and get ready to put everything you learned into action!

Day 16: Wrap Up

1 PM - 2 PM (eastern time) After attending other training events, you may use some of your new skills; however you find after trying to apply them, you now have some follow-up questions! Get the most out of your education through the Wrap-Up. You will have the opportunity to get additional guidance from the expert instructor - and learn from your classmates experiences.

Expert Instructor Experience

For nearly 30 years, Steve Roesler has been a consult to CEOs and global corporations on the implementation of leadership assessment & development, performance management, and designing and implementing major changes. The Steve Roesler Group client list includes AT&T, American Express, Pfizer Inc., PECO Energy, and Computer Sciences Corporation (CSC).