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Women's Leadership: Do's and Don'ts for Handling Difficult Conversations


Webinar Recording

Recording Price: $199.00

(Includes Proprietary Materials)

Have you ever put off having a tough conversation because you had no idea of what to say, or the nerve to say it? If so, you are not alone. For many women professionals, the thought of delivering bad news or criticism makes us feel anxious and uncomfortable. In this 60-minute webinar you will discover:

  • What to say & what to avoid when having tricky conversations
  • It's not personal: Keys to delivering criticism professionally
  • Tips for appearing confident & credible during tough discussions
  • How to master your emotions even when others can't
  • Articulating what needs to be said when your career is on the line

Program Highlights

  • Tools for Professional Women: How to Say What Needs to Be Said

    • Why many women avoid difficult conversations, and why this won't be you
    • Overcoming the "nice girl" syndrome to get your message heard
    • Two questions a woman MUST answer before starting a tough discussion
  • Success Tools for Women When Communicating with Peers

    • Specific language patterns to help you plan your conversation
    • The "magic" of scripting and how it can make difficult talks easier
    • Words to choose and words to lose when confronting a colleague
  • Keys for Critical Conversation as the Boss or with the Boss

    • Communication techniques to overcome your fear of disciplinary conversations
    • How woman can present controversial ideas & bring up sensitive topics
    • Mastering emotions to come across as credible and confident
  • Live Question & Answer Session - Have your specific questions answered!

About The Speaker

Pamela Jett is an internationally recognized presenter and author on developing leadership skills and improving workplace relationships. Her background includes:

  • Ms. Jett has worked with clientele ranging from the high-tech sector and manufacturing to women's groups and government agencies.
  • Pamela has served clients such as Lockheed Martin, Allstate Insurance, Sony, The United Way, NASA, plus many other notable organizations.
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Program Benefits

This informative 60-minute program gives women professionals at all levels the tools needed to successfully get through any conversations, no matter how difficult or personal the subject. These are must-have skills for any workplace.