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Corrective Action: Finding Lasting Solutions for Quality Problems


Webinar Recording

Recording Price: $199.00

(Includes Proprietary Materials)

Once the problem that negatively impacts process or product quality is identified, implementing corrective actions requires careful and targeting planning to ensure a permanent fix. In this 60-minute webinar you and your team will discover ways to:

  • Determine the optimal resolution to each unique problem
  • Develop an actionable plan to resolve recurring problems
  • Implement your corrective action plan and keep it on track
  • Audit to verify the success of your implemented solutions

Program Highlights

  • Corrective Action Best Practices: Put an End to Recurring Problems

    • Immediate corrective actions to stop errors in their tracks
    • The three types of solutions that work for any problem
    • Finding complete and permanent corrective actions
  • Boosting Customer Satisfaction: Keys for Your Corrective Action Plan

    • Tips for documenting the problem and best corrective action
    • Objective approach towards solution selection
    • Determining when to initiate a corrective action
  • Continuous Quality Improvement through Corrective Actions

    • Quality planning for effective solution implementation
    • Techniques for writing an actionable corrective plan
    • Measuring solutions to ensure you're getting the results wanted
  • Question and Answer Session - Hear expert answers to Corrective Actions questions

About The Speaker

Cathy Fisher, President, established Quality Improvement Strategies, a business development and training consultancy, in April 1996 to support organizations in their mission to establish the systems necessary to sustain improvement in their business.

  • She provides management systems development, business planning, business system evaluation/audit, process improvement and technical competency development programs for organizations in a wide variety of industries including manufacturing, chemical processing, professional services and retail/consumer products industries.
  • The foundation for Cathy's passion in business was developed through 15 years of experience as an engineer in the automotive industry, having worked for General Motors, BMW as well as several supply organizations.

Program Benefits

Today's customers expect excellence in product and service, but what if an ongoing problem threatens the level of quality you provide? In this 60-minute program you will learn proven corrective action strategies that ensure the success of your problem solving initiatives.