Process Mapping: Cut Errors, Reduce Costs & Improve Quality
Recording Price: $199.00
(Includes Proprietary Materials)
Process mapping is a very effective diagnostic tool to target and correct errors and problem areas in your process. This practical method helps you create specific solutions that eliminate non-value adding work, wasted time and costs. In this 60-minute webinar you and your team will discover how to:
Document and analyze data to redesign processes for improvements
Start up and maintain successful process improvement projects
Target "broken" processes and develop lasting solutions
Engage and motivate teams to streamline processes
Give clear direction to your process improvement efforts
Process Mapping: Tools to Create a Structure for Success
Identifying flaws & bottlenecks: Get to the root of common setbacks
How to choose the right levels of process mapping for your organization
Keys to assessing the 16 symptoms of a broken process
Delivering effective recommendations that get results
Cut Errors, Reduce Costs with Process Mapping
The five "lenses" for process analysis to gather data
Keys to creating a Customer Report Card tailored to your organization
How to gauge and transform employee frustrations into quality solutions
Allocating time efficiently when assessing cycle, process and wait times
Techniques to Improve Your Core Processes
Budgeting & calculating costs of a process using Activity Based Costing
Design principles to improve efficiency & customer satisfaction
Five actionable options for successful process implementation
Question and Answer Session - Hear real-world process mapping questions answered!!
About The Speaker
Daniel J. Madison is recognized as a leading authority on process mapping and improvement. His experience includes:
Principal in Value Creation Partners, an organizational consulting and training firm.
Author of "Process Mapping, Process Improvement and Process Management."
Helping clients increase value through operational improvement, lean techniques, and executive coaching.
Assisting clients such as Cisco Systems, Applied Materials, Health Alliance Plan, California League of Cities, AT&T, United Space Alliance, and the US Department of Agriculture.
Teaching courses on Process Mapping and Process Improvement, Process Metrics, Management, and Controls, and Analyzing and Improving Office and Service Operations (Lean Office)
In this 60-minute program you and your team will gain clear guidelines to closely assess your current processes, and effective tools for making improvements that eliminate frustrations, errors, time and costs.