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Dealing with Difficult Employees: Confronting and Changing Bad Behavior


Webinar Recording

Recording Price: $199.00

(Includes Proprietary Materials)

Failing to set boundaries with your employees can lead to frustration, confusion & low productivity. However, toxic employees won't set those boundaries for you! Take the initiative at your workplace and set effective boundaries that encourage mutual respect. Join us for this 60-minute webinar to discover:

  • 7 tell-tale signs that you're in a toxic working relationship
  • How a toxic relationship is affecting your work & how to fix the problem
  • Techniques to set definitive boundaries with your most toxic employees
  • Tips to maintain the boundaries you've set in the workplace

Program Highlights

  • When to Start Setting Boundaries: Acknowledging the Problem

    • The root of the issue: Are you in a toxic relationship with your employees?
    • Identify where the boundaries need to be set: Techniques for preparation
    • Evaluating your own behavior: Stop tolerating toxic behavior
  • How to Successfully Set Boundaries with Toxic People: Increase Accountability

    • Four different ways to set boundaries: Changing the conversation & more
    • Are there different strategies for different types of employees?
    • How to set & communicate clear expectations for behavior improvement
  • Reinforcing Boundaries You've Set: How to Maintain Mutual Respect

    • What to say and not say: Specific words & phrases to use
    • Following up - when to do it, how to do it, & how often to do it
    • Resolving the conflict while still maintaining a positive relationships
  • Live Question & Answer Session - Have your questions answered by the expert!

About The Speaker

For nearly 30 years, Steve Roesler has been a consult to CEOs and global corporations on the implementation of leadership assessment & development, performance management, and designing and implementing major changes. The Steve Roesler Group client list includes AT&T, American Express, Pfizer Inc., PECO Energy, and Computer Sciences Corporation (CSC).

  • Steve has conducted workshops and consultations in more than 40 countries and is in demand as a speaker on the practical "how to's" of personal and organizational performance.
  • He is an award-winning writer and his online site, All Things Workplace, has been selected as Best Leadership Blog three years running. Steve's book, "LeaderSnips," is scheduled for publication in 2012.

Program Benefits

This 60-minute webinar will provide you and your colleagues with powerful tools and vital skills to set effective boundaries with the most demanding and difficult employees in your workplace and create an environment of mutual respect.