Interactive Communication Training: Increase Productivity; Eliminate Confusion
Recording Price: $199.00
(Includes Proprietary Materials)
Communication is the most important skill to have in today's competitive business environment. It's proven to be the ONE skill used most to determine your effectiveness as an administrative professional. How can you effectively speak to customers, executives, coworkers or vendors while communicating with confidence and poise? This interactive 60 minute webinar will provide you with the tools to:
Maximize effectiveness & credibility while minimizing mistakes
Communicate well under the most difficult circumstances
Understand effective body language and appropriate word choice
Assess the effectiveness of your communication methods
Increase your Effectiveness through Powerful Communication
How to make your first impression your best impression
Tips to watch your tone & make sure you aren't misinterpreted
Best ways to get derailed conversations back on track
Keys to Projecting a Professional Image & Advancing Your Career
Gain influence & respect while boosting your self-esteem with confidence
Never miss a beat with reliable listening & questioning techniques
Achieve buy in with easy tools for assertive communication
Organize, Develop and Deliver: Reduce Mistakes & Increase Success
Strategies to avoid speaking habits that typically hurt your credibility
Steps to save time & energy wasted on poor communication
Active listening skills that make your responses right on target
Interactive Q & A Session - Have your specific questions answered by an expert!
About The Speaker
Kerry Elkind is an internationally recognized expert on improving workplace performance.
Kerry has more than 20 years of experience helping organizations build and sustain world-class leadership, management, and employee performance. Kerry works with Fortune 1000 companies in a variety of industries to align strategy and performance so that front-line sales and service employees can make a greater contribution to bottom-line results.
Kerry's energy, enthusiasm, and passion for creating a high performing workplace make her an inspiration and a favorite to senior leaders, management teams, and front-line sales and service representatives worldwide.
Internationally, leaders hire Kerry to develop, implement, and sustain performance-driven service and sales cultures throughout their organizations. She has conducted leadership training sessions in France, Hong Kong, China, and Thailand, and she has trained leaders throughout the Asia Pacific region.
In this interactive 60-minute webinar, you will gain proven communication techniques to help maximize your overall effectiveness & credibility as an administrative professional.