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Process Mapping Techniques: Improve Quality, Reduce Waste


Webinar Recording

Recording Price: $199.00

(Includes Proprietary Materials)

Process mapping is a technique that provides a structural analysis of a process flow. It is a proven diagnostic tool to target and correct errors and problem areas specific to your organization's processes. This practical method helps you create solutions that eliminate non-value adding work, wasted time and costs. In this 60-minute webinar you and your team will discover how to:

  • Use process mapping to analyze work flow in your specific processes
  • Identify inefficient processes and make lasting improvements
  • Use value stream mapping to find and cut wastes - and costs
  • Apply process mapping techniques to any type of process

Program Highlights

  • Process Mapping: Techniques to Reduce Errors & Make Improvements

    • How to draft process maps to evaluate your own processes
    • Understanding key process mapping terms and symbols
    • Real-world examples of process maps you can use
    • Product Quality versus Process Quality Mindset
  • Value Stream Process Mapping: Effective Tool for Cutting Wastes

    • Understanding the concept of "white space"
    • Defining meaningful and actionable data
    • Determining your Value Effectiveness Ratio
    • Guidelines for drafting a Value-Stream Process Map
  • Improving the Bottom Line: Key Benefits of Process Mapping

    • Discover sources of hidden waste and opportunities for improvement
    • Set your baseline for dramatic quality and yield improvements
    • Reduce costs and cycle time - 50 % improvement not uncommon!
  • Live Question and Answer session - Have your specific Process Mapping questions answered

About The Speaker

James F. Leonard, Senior Consultant for Quality Support Group, Peabody, MA is a consultant and educator who specializes in teaching the principles of the late Dr. W. Edwards Deming as a new system of management. He helps organizations implement systems for improving quality, productivity, and competitive position.

  • Jim's clients come from a wide variety of industries, including power generation, electronics, health care, chemicals, robotics, biotech, injection molding, medical devices and consumer products. He has also worked with service organizations, schools and government agencies.
  • He has been featured at regional and national conferences for managers and professionals in industry, government, and education. He has worked with manufacturing and service organizations throughout North America, Europe, and in China.
  • Jim served as an Adjunct Professor of Psychology at Nichols College and lectured at the Pennsylvania State University, Kent State University, Hong Kong University and other colleges
  • Jim's papers and articles have appeared in journals as diverse as The Industrial Physicist Magazine, Training & Development Journal, South Carolina Business, Quality Progress and the Juran Report.

Program Benefits

In this 60-minute program you and your team will gain clear guidelines to closely assess your current processes to drive improvements that eliminate frustrations, errors, delays and excessive costs.