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Master Disney's Management Methods: Keys to Excelling as a Supervisor


Webinar Recording

Recording Price: $199.00

(Includes Proprietary Materials)

Disney is known world-wide for its exceptional business practices. "Cast members" are motivated, loyal, & constantly strive to increase their performance. How do Disney leaders instill these qualities in every employee? Join us for a 60-minute webinar where you and your colleagues will discover:

  • How supervisors can apply Disney tools for changing employee behavior
  • Ways to inspire dedication & commitment among your employees
  • How to use Disney's motivational techniques to engage employees
  • Proven ways to drive stronger results and excellence through others

Program Highlights

  • Disney People Management Strategies: Keys to Excelling as a Supervisor

    • Tools to improve employee loyalty and encourage staff development
    • Tips from Disney: Increase employee loyalty & foster collaboration
    • Reach for the stars: Spark passion and commitment in your employees
  • Inspiring Excellence the Disney Way: Tools & Tips to Inspire Employees

    • "Walk the talk" leadership behaviors that reinforce expectations
    • Strategies for supervisors to engage, empower & invest in employees
    • Disney's employee recognition tools- build a goal-oriented environment
  • Tools to Maximize Employee Performance from a Former Disney Leader

    • Keys to providing feedback that changes behavior & improves performance
    • How to partner with your employees- build trust & drive strong results
    • Avoid communication hurdles: Keys to align company and employee goals
  • Live Question & Answer Session - Have your questions answered by the expert!

About The Speaker

Mark David Jones, Founder & President of Small World Alliance, Inc. is a former Disney leader who leads a consortium of former Disney executives and other experts who share their implementation insights with companies all over the world - specializing in health care.

  • His career as a Disney leader spanned 26 years, during which he managed various key operational functions and was in charge of Leadership, Creativity & Innovation, and Quality Service initiatives.
  • As the corporate expert on Culture and Service who also had clinical EMS experience, he led the Disney Institute's development, launch and delivery of their healthcare programming. In recognition of his extensive contribution to the Disney organization, Mark was nominated for the prestigious "Partner's in Excellence" award - Disney's highest regarded corporate award.
  • Mark is an acclaimed "anti-consultant" - having worked with dozens of Fortune 500 companies and numerous international corporations in six of the seven continents of the world. As a highly demanded speaker, Mark has an innovative, results-focused passion for helping people make a difference. His dynamic and engaging style has earned him a reputation for inspiring audiences to action.
  • He is the co-author of the best-selling book Lead With Your Customer: Transform Culture and Brand into World-Class Excellence. Mark is currently working on the follow-up implementation book for If Disney Ran Your Hospital, co-authored with Fred Lee, due Fall of 2015.

Program Benefits

This interactive 60-minute webinar will provide supervisors with tips and techniques to implement Disney's world-renowned management practices and foster a highly motivated, loyal and productive team.