Complainers, Blamers & Drama Queens: Vanquish Workplace Conflict
Recording Price: $199.00
(Includes Proprietary Materials)
A negative work environment can suck the life out of you, causing decreased productivity, lost opportunities & crushed morale. As an administrative professional, let's face it, we face conflict everyday but you can't allow it to take you off the track for success! Join us for this live interactive 60-minute webinar where you will discover:
How to survive in a negative work environment
Secrets to maintaining poise and control when others lose theirs
Ways to address & diffuse disagreements with mutually acceptable resolutions
Solution driven approaches to use in difficult, frustrating situations
Strategies to communicate effectively: Gain respect and get more done
Root Causes of Conflict: Key Factors Every Admin Should Know
Ways to identify & eliminate the sources of negativity
Learn why positive attitudes help produce better opportunities
Tactics for identifying the specific signs of negative behavior
Specific examples of how to successfully approach conflict head-on
Best Strategies to Keep Cool When Emotions Run High
Proven secrets to keep control and prevent other from losing it
Keep your emotions in check: How to stay positive when others aren't
Ways to assess your own attitude & how it impacts your career
Tips to end mixed messages & misunderstandings with clear communication
Keys to Overcome the Fear of Confrontation & Conflict
Effectively challenge the negativity in others with tactful techniques
Expert strategies guaranteed to help you through your disagreements
Innovative solutions for repairing damaged relationships
Shift your focus: Ways to transform competitiveness into cooperation
Live Question & Answer Session - Have your questions answered by the expert!
About The Speaker
Gina Maddox helps ambitious individuals unleash their initiative, imagine the possibilities, establish their goals, and turn their dreams into reality, achieving both personal and professional success. Gina's high energy presentations are packed with the kind of savvy information, techniques and strategies that only come from first-hand experience.
Gina's professional background includes a fifteen-year career in healthcare administration which includes several years in an administrative and executive assistant role. She has national marketing and public relations experience, has been a professional fundraiser, and managed political and charity campaigns. Gina has been a freelance writer and reporter and is currently working on her new book, Born To Do More; Discover, Define and Do What You Were Born To Do.
Gina has been an adjunct faculty member and speaker for Rockhurst University Continuing Education Center for nine years. She has developed presentations for a wide range of clients including: The VA Hospital System, The Navy Personnel Command, Kerzner International/Atlantis Resort, and The National Security Agency.
This live, 60-minute webinar will provide you with top notch techniques to improve workplace morale and productivity by effectively responding to workplace conflict with confidence, credibility and ease.