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Administrative Excellence: Must-Have Skills for Today's Inner Circle Assistants


Webinar Recording

Recording Price: $199.00

(Includes Proprietary Materials)

In today's fast-moving workplace, administrative professionals often feel like they're left out, unheard and their contributions are overlooked. Step out from the shadows to become an invaluable key player, not just an administrative "order taker" and have real impact! Join us for this live,interactive 60-minute webinar where you will discover:

  • Proven methods to gain recognition and respect in the office
  • How to properly align your goals with the company's goals
  • Ways to make your own opportunities instead of waiting for them
  • Keys to increase your effectiveness through powerful communication
  • Strategies to master your role and eliminate any gray areas

Program Highlights

  • Step out From the Shadows: Strategies to Succeed & Excel

    • Ways to increase your impact: Become a value-added partner
    • Methods to balance the demands of multiple bosses & priorities
    • Keys to project a professional image & develop personal power
  • Invaluable Skills to Work Smarter, More Efficiently & Effectively

    • How to pursue better opportunities & expand your knowledge base
    • Best practices to manage time sensitive tasks - instead of them managing you
    • Techniques that open doors and get you recognized for your hard work
  • Communicate Like a Top Admin: Using Professionalism & Authority

    • Recognize the best ways to communicate: Verbal, E-mail or face-to-face?
    • Most important skills to navigate & negotiate conflicts with tact
    • Polish your role as gatekeeper of personal & confidential information
  • Live Question & Answer Session - Have your questions answered by the expert!

About The Speaker

Brenda Bailey-Hughes, co-owner of Team Performance Consulting, works with a variety of businesses and higher education institutions on organizational communication and employee performance issues.

  • Ms. Bailey-Hughes is on the faculty of the nationally ranked Kelley School of Business at Indiana University where she teaches Business Communication.
  • Brenda is the author of Administrative Assistant. She regularly presents at conferences and workshops on over 50 different topics. Her clients include the International Association of Administrative Professionals, the Central Association of College and University Business Officers, Cardinal Health Organization, Ball State University, First Merchants Corporation, and the City of Indianapolis.
  • She has a Master of Art's degree in Organizational Communication and Professional Development.

Program Benefits

This engaging, live interactive 60-minute webinar will provide you with "inner circle" secrets for staying ahead of the curve while having your administrative achievements recognized and rewarded.