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- Audio Conference Tapes and CD's:
Changing Employee Behavior: Performance Reviews that Work
Audio Conference Recording Price: 199.00 -
SUMMARY
Whether you are dealing with difficult people or motivating employees to be more positive contributors, performance reviews are a powerful management tool. Join us for a practical 60-minute audio conference where you and your team will discover:
- How to use performance reviews to change destructive behavior
- Specific examples of what you should and shouldn't say
- How to handle some of the toughest personalities (the Non-Responsive, the Over-Reactor and the Over-Confident)
- Keys to delivering criticism - without creating conflict
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PROGRAM BENEFITS
Whether you are dealing with difficult people or motivating employees to be more positive contributors, performance reviews are a powerful management tool. This audio conference will provide you and your team with the tools needed to change behavior and inspire high-performance.
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PROGRAM HIGHLIGHTS
- Take Control of Your Toughest Behavior Problems
- Dealing with employees who have a "Bad Attitude"
- Stop "sugar coating": Give feedback without damaging relationships
- Eliminate the fear of confronting employees
- The "Do's and Don'ts" of Delivering the Performance Review
- 5-step plan to eliminate performance review pain
- Specific questions you should and shouldn't ask
- How to provide the "right" feedback
- What To Do When the Performance Review Goes Bad
- Staying effective - even during tough conversations
- Keys to preventing post-meeting blues
- Specific follow-up techniques to improve performance
- Question and Answer Session - Have your specific issues addressed!
- Take Control of Your Toughest Behavior Problems
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SPEAKER
Janelle Brittain, MBA, CSP is recognized as a leading expert in creating performance excellence. Her background includes:
- Co-author of "How to Say It : Performance Reviews, Phrases and Strategies for Painless and Productive Performance Reviews," Prentice Hall Press and author of "Star Team Dynamics", Oakhill Press
- Training and coaching managers and leaders of companies in managing the performance of their staff in over 300 companies from North America to Africa to Asia
- Frequently quoted in business publications such as The Wall Street Journal, Investor's Business Daily, Crain's Chicago Business and the LA Times.
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HRCI CREDIT
This program has been approved for 1 recertification credit hour toward PHR and SPHR recertification through the Human Resource Certification Institute (HRCI). For more information about certification or recertification, please visit the HRCI homepage at www.hrci.org.
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PROGRAM MATERIALS
The speaker's PowerPoint presentation slides are included with your audio recording purchase. All materials are accessible through the Internet and can be downloaded as a PDF file.
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PRICING
$199.00 for audio conference recording (CD or audiotape) and program materials.
This is an outstanding program and therefore we offer purchasers a Money Back Guarantee. We are so confident that you will find the conference valuable that we offer a 100% money back guarantee from now until 30 days after the audio recording is shipped, making this a risk-free investment. Audio recordings will be received approximately three weeks after the live conference.
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