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Interactive Communication Training: Increase Productivity; Eliminate Confusion

Summary

Live Webinar Recording

Recording Price: $199.00

(Includes Proprietary Materials)

Communication is the most important skill to have in today's competitive business environment. It's proven to be the ONE skill used most to determine your effectiveness as an administrative professional. How can you effectively speak to customers, executives, coworkers or vendors while communicating with confidence and poise? This interactive 60 minute webinar will provide you with the tools to:

  • Maximize effectiveness & credibility while minimizing mistakes
  • Communicate well under the most difficult circumstances
  • Understand effective body language and appropriate word choice
  • Assess the effectiveness of your communication methods

Program Highlights

  • Increase your Effectiveness through Powerful Communication

    • How to make your first impression your best impression
    • Tips to watch your tone & make sure you aren't misinterpreted
    • Best ways to get derailed conversations back on track
  • Keys to Projecting a Professional Image & Advancing Your Career

    • Gain influence & respect while boosting your self-esteem with confidence
    • Never miss a beat with reliable listening & questioning techniques
    • Achieve buy in with easy tools for assertive communication
  • Organize, Develop and Deliver: Reduce Mistakes & Increase Success

    • Strategies to avoid speaking habits that typically hurt your credibility
    • Steps to save time & energy wasted on poor communication
    • Active listening skills that make your responses right on target
  • Interactive Q & A Session - Have your specific questions answered by an expert!

About The Speaker

Kerry Elkind is an internationally recognized expert on improving workplace performance.

  • Kerry has more than 20 years of experience helping organizations build and sustain world-class leadership, management, and employee performance. Kerry works with Fortune 1000 companies in a variety of industries to align strategy and performance so that front-line sales and service employees can make a greater contribution to bottom-line results.
  • Kerry's energy, enthusiasm, and passion for creating a high performing workplace make her an inspiration and a favorite to senior leaders, management teams, and front-line sales and service representatives worldwide.
  • Internationally, leaders hire Kerry to develop, implement, and sustain performance-driven service and sales cultures throughout their organizations. She has conducted leadership training sessions in France, Hong Kong, China, and Thailand, and she has trained leaders throughout the Asia Pacific region.

Program Benefits

In this interactive 60-minute webinar, you will gain proven communication techniques to help maximize your overall effectiveness & credibility as an administrative professional.