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Audio Conference Tapes and CD's:
Dealing with Difficult Doctors: Eliminate Power Struggles & Bad Behavior
Presented Wednesday, September 19, 2007
Audio Conference Recording Price: $199.00 

SUMMARY
Difficult people are everywhere in the healthcare world. Stubborn doctors take up your time, cost your hospital money and make your life miserable. Learn how to effectively handle dreaded conversations with your difficult doctors to create more win/win situations. Join this 60-minute audio conference where you and your staff will:
Learn how to handle the most difficult discussions with problem doctors
Prevent future problems by encouraging an environment of respect
Improve your department with constructive criticism techniques
Build an organizational culture that promotes excellence in healthcare

PROGRAM HIGHLIGHTS
  • Change Your Organization's Culture
    • Proven practices for resolving power struggles
    • Quickly sharpen your communication skills to avoid misunderstanding
    • Apply the principle of mutual reciprocity to reduce problems
  • Reliable Strategies for Stopping Bad Behavior
    • Criticism: What you should and shouldn't say
    • Policies & procedures to solve problems before they happen
    • Keys to handling attitude problems and rule breakers
  • Proven Tactics that Remove Personal Risk of Heated Discussions
    • Understand the most powerful needs of all difficult people
    • Head off negative emotions before they spread
    • Keep your entire staff satisfied by speaking the truth
  • Question and Answer Session - Hear expert answers to real-world questions!

 

SPEAKER:
Since 1986, Larry Johnson has been president of a successful international management development firm. Before that, he spent three years in health care administration and six years in public sector management.

His clients include: Actors Retirement Home, America First Credit Union, American Red Cross, Aspen Youth Services, Benedictine Health Systems, Univ. of Southern Alabama Medical Center, AABB (American Association of Blood Banks), American Health Care Association, and more.

Larry has written more than forty articles on the topics of leadership, people management, customer service, and changing corporate culture. He is the co-author of Absolute Honesty: Building A Corporate Culture That Values Straight Talk and Rewards Integrity

Larry holds the designation of CSP (Certified Speaking Professional) from the National Speakers Association (NSA). This honor has been earned by less than 10% of the 3500 members of NSA.

 

PROGRAM MATERIALS
The speaker's PowerPoint presentation slides are included with your audio recording purchase. All materials are accessible through the Internet and can be downloaded as a PDF file.


PRICING
$199.00 for audio conference recording (CD or audiotape) and program materials. 

This is an outstanding program and therefore we offer purchasers a Money Back Guarantee. We are so confident that you will find the conference valuable that we offer a 100% money back guarantee from now until 30 days after the audio recording is shipped, making this a risk-free investment. Audio recordings will be received approximately three weeks after the live conference.
 




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